HubSpot Consultant
You are applying through Click Global Talent (CGT). This opening is with one of our clients; CGT coordinates the first steps on their behalf. The reference CGTJ0021 identifies this specific client posting when job titles overlap.
Summary
Lead HubSpot CRM architecture, migrations from legacy CRMs, integrations, and automation for Australia-aligned operations. Managed services with a consultant mindset—remote Philippines; deep HubSpot and migration experience required.
Next step
Submit the short form. Your details go to CGT first; if you are shortlisted, we will introduce you to our client for this role.
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Description
Position overview
Location: Philippines remote / work from home. Region focus: Australia. Mindset: Managed services with a consultant’s approach.
Position objective
The HubSpot Consultant is responsible for delivering high-level CRM solutions that drive business growth. Unlike a traditional technician, this role requires a professional who can think and work independently, proactively "solutioning" for complex problems rather than simply executing a task list. You will own outcomes from start to finish, providing strategic guidance and troubleshooting without the need for constant oversight.
Key responsibilities
1. CRM architecture & solutioning
- Act as the primary architect for HubSpot environments, ensuring the platform is optimized for the organisation's specific business goals.
- Independent problem-solving: identifying bottlenecks in current workflows and designing automated solutions to resolve them.
- Troubleshoot system errors, integration breaks, and data discrepancies autonomously.
- Own the outcome of all HubSpot projects, ensuring the final delivery meets the strategic intent of the engagement.
2. CRM migration & integration
- Lead the end-to-end migration process from legacy CRMs (e.g., Salesforce, Pipedrive, Dynamics) to HubSpot.
- Map complex data structures and ensure data integrity during the transition.
- Manage API integrations and third-party tool connections to create a unified tech stack.
3. Strategic consulting & communication
- Provide a consultant’s mindset to managed services, advising stakeholders on best practices rather than just following orders.
- Communicate complex technical concepts to non-technical stakeholders clearly and concisely.
- Utilize high-level soft skills to manage stakeholder expectations, lead meetings, and build long-term trust.
4. Process automation & optimization
- Design and implement advanced workflows for lead nurturing, sales automation, and customer service ticketing.
- Develop custom reports and dashboards that provide actionable insights for programme leadership.
- Conduct regular audits of HubSpot portals to ensure peak performance and data hygiene.
Requirements & qualifications
Key selection criteria
- HubSpot mastery: Deep expertise in HubSpot CRM, including Marketing, Sales, and Service Hubs.
- Independence: Proven ability to work without hand-holding, taking full ownership of project outcomes.
- Migration experience: Demonstrated success in migrating large-scale data sets from other CRM platforms to HubSpot.
- Advanced communication: Exceptional verbal and written communication skills, with a focus on consultative relationship management.
- Analytical thinking: Strong troubleshooting skills and the ability to "solution" for unique business challenges.
Key performance indicators (KPIs)
- Project ownership: Successful completion of projects with minimal internal escalation or oversight.
- Stakeholder satisfaction: High feedback scores regarding the quality of strategic advice and communication.
- Migration accuracy: Zero data loss and high system adoption rates post-migration.
- System efficiency: Measurable improvement in programme lead-to-close rates or operational speed through automation.